We offer a comprehensive computer support to small businesses and homes. The aim is to ensure maximum computer 'up-time' and minimise 'down-time' at your home or business. You can be sure of a completely professional job where all work that is required work is explained and completed to your satisfaction.

Highlights, Specialties & Features

  • Home and Small Business specialists
  • All work carried out by experienced and reliable engineer

Serviced Areas

  • Staffordshire

Payment Options

  • Cash, Cheques, PayPal, Invoice

Contact Details

  Website
  Person Richard Keeling
  City Stone
  Postcode ST15 0DA
  Address 4 Morland Close
  Phone Number 01785 336380
  Mobile 07875 013036

Business Representative

Richard Keeling

Owner

Products & Services

PC support

NEW Windows 10 Planning, upgrade and support advice
Windows 8, 8. 1 support
iPad, iPhone and NEW Apple Watch support
Windows 7, XP support and advice
Wireless networks configuring and trouble-shooting
Home networking
Printers
Scanners
Virus and malware removal
Fake Virus removal
Windows Media Center
General advice
On-site repairs/fix
Upgrade installs and advice
Small business consultancy (Microsoft platform)


Remote support

I connect to you via broadband. Many problems can be resolved in this way.

  • I would recommend this business

Richard provides extensive expertise for our company and advises on IT security, remote monitoring, networks and everything in between.
I can’t recommend him enough!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Hi Richard,

Many thanks for your understanding, prompt and conscientious response as always - to my dilemma with respect to my computer's needs and ailments. Unlike some of these foreign so called caring companies and parasites and criminals, you have a face, an address, and proven good reputation. I hope other people benefit from your customer service as I have done on more than one occasion. Also I will continue to do so.


After searching for a laptop repairer near Stone, I stumbled across HCSS which seemed to have good reviews. Having rang them, I dropped off the laptop giving details of the problems we were experiencing and received a phone call later that day with a simple, easy to understand update on what was wrong and what could be done. The whole experience was so easy and Richard offered advice and support during, and after the repairs. I won't hesitate to use this service again and would definitely recommend.


I contacted Richard because my computer was switching itself on and off without booting up. Dropped it off to Richard and a couple of hours later I get a phone call telling me precisely what the problem was (internal network adaptor). Picked it up the same day, called into PC world and got a USB network adaptor on Richard's recommendation. Great service and honest. Wouldn't hesitate to use his services again.


My Sony desktop had given excellent service for a number of years then expired. I was about to replace it when a friend recommended Home Computer Support Services. I contacted them and arranged for the computer to be looked at. It was returned a few days later fully operational. The cost was very reasonable and service exceptional. Five star service.


What a nice Guy that really knows he stuff. Nothing is to much trouble for him Many thanks Richard for all of your help


Richard worked at the weekend to fix running errors with my lap top so I could start a new job on Monday!

Worked better than ever. Richard was very knowledgeable and pragmatic. He was keen not to allow me to incur unnecessary costs. Would recommend him 100%.


Although working outside his designated area Richard charged only the basic call-out fee. He worked quickly and efficiently. He also ensured that our iPhones were properly synced with the new modem. I was having a problem with my internet connection. Richard identified the problem and replaced the router making sure that the settings were accurate and that it had the appropriate level of security. Two days later he phoned to ensure that the system was still up and running. In fact it is running better now than at any time since I purchased it.

Videos

HCSS Introduction Video - 2018

A 4K introduction video for my business

Social Activity

HCSS Introduction Video - 2018
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Thank you to everyone’s support this year. It’s been a good one and I can’t believe the business has celebrated its 10th anniversary...I don’t know where time goes! Hope everyone has a great Christmas and a Happy New Year.
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Windows 10 October 2018 Update Since Windows 10 was introduced a couple of years ago, it has been updated to a new version every 6 months. The latest upgrade/version was released in October 2018 and went by the same name. However, it caused some major
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I’ve had a couple more reviews left. Thank you so much! https://www.freeindex.co.uk/profile(home-computer-support-services)_112241.htm
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