Hello, my name is Gregor Young! I started GY Computing in 2014 which has now become the go-to computer repair company for hundreds of customers across Ayrshire.
The main foundations of the business were entirely customer-centric. We are extremely passionate about customer's service, and always make sure we "Exceed the Expectations Every Time"! I strongly believe in going that extra mile, and will make sure that you walk away satisfied!
We are usually able to offer the same day call out (although this may not always be possible due to demand). We are able to offer a free diagnosis of the problem you are experiencing and will be upfront about prices before the commencement of any work. Everything will be explained to you in an easy to understand, jargon-free manner!
As I like to go that bit further for my customers, I will also offer you a free maintenance service with most jobs that includes removing junk files with my recommended software packages which has proved popular!
Our specialities are in Microsoft computing products (although we can help with other brands too!). When you call us, you can trust on us to be friendly, reliable, honest, and efficient! Check out our yell reviews to find out how our customers rate us!
Highlights, Specialties & Features
- Microsoft Specialist
- PC Tuition
- Desktop/Laptop Repairs
- Slow Computers fixed
- Malware Removal
- Windows Operating System Problems Solved
- Honest, quick, affordable and friendly service
- Prestwick, Ayr, Troon, Girvan, Stranraer, Kilwinning, Kilmarnock, Irvine, Cumnock, Galston, Newmilns, Maybole, Glasgow
- Cash Only, Debit Cards, PayPal
|Address||64 Glencoe St,|
|Phone Number||01292 836 008|
|Mobile||07398 715 157|
Products & Services
GY Computing Ayrshire - Check our reviews on Yell!
Microsoft Specialist dealing with a variety of hardware and software related problems. No call out charges apply. All work guaranteed for 6 months, all at an affordable price!
Hello! My name is Gregor Young and I am an experienced IT engineer, who started GY Computing in 2014. Computing has always been my passion, and there is nothing I love more than helping people combat their computer issues!
I strongly believe that I offer one of the most affordable computer services you will come across, and I am always upfront about prices - what I quote is what you pay - no more! This comes with an exceptional level of customer service, with an exceptional aftercare service that I believe is nearly impossible to beat! I have a very customer centric attitude and always ensure that expectations are not just met, but exceeded, every time.
When founding the business, my mission was fairly simple - to create an affordable computer repair service, that goes that extra mile for customers, is reliable, honest and reputable.
I can usually offer a same day service, and aim to have all jobs turned around within 24 hours (this may not be possible if parts need to be ordered) . I do not have premises, and therefore I will always attend your house/business, taking away the hassle of having to visit a computer shop! A majority of the repairs are able to be done onsite. In the event that this is not possible, I can take your computer away and return at no extra charge, no matter the location. Additionally, the business is open weekends, and an evening service is available to maximise flexibility - there is no extra charges for either of these options.
I will give you a detailed breakdown of what the problem was and give you advice to put steps in place to avoid the same situation happening again. I promise not to use Jargon and will communicate in an easy to understand way!
As I like to go the extra mile, I will also conduct a free clean up and maintenance check of your computer which will include removing junk files with my recommended software. This has been very popular with previous customer's who have reported vastly improved speeds!
Promotions & Discounts
Looking for a computer repair? Whatever this may be, please quote ComputerRepair18 during your initial enquiry and you will be given 15% off your first repair with us!
We are already one of the most competitively priced companies you will find, and as a customer-centric company, we always go that extra mile to ensure you are completely satisfied!
My laptop was riddled with virus', spyware, and trojans. Gregor knew right away how to fix it. He was very quick to respond to my request and within about an hour and a half from the time I contacted him I had a fast, working computer again. Not only did he fix it fast, he was very patient and explained why and what he needed to do to fix the issue. He also showed me how to keep my computer running better. I have recommend him to all of my friends! Thanks Gregor!
Gregor picked the laptop up from our house and when repaired dropped back off. He explained the problem clearly and communication was excellent with him keeping us updated from start to finish. The laptop was returned quickly even although a part had to be ordered. I would highly recommend CGI Computing, excellent job Gregor, thank you!
Brilliant service from CGI! Gregor initially helped with an e-mail issue and took my laptop away, upgraded Windows, installed new security software and looked at programs which caused it to run slowly. Also was very patient and explained everything to me as I'm a techno dinosaur! Great pricing too - will definitely be using CGI for my annual laptop health check!
Gregor is fantastic, within an hour he had identified the problem and solved it for me. Will recommend to any friends or family that have computer problems, he knows his stuff!
Gregor was 10/10! As a computer novice I was clueless as to what to do but after explaining what the problem was, he also told me what I can do to avoid it happening again. My computer was repaired within 24 hours of first contact. Highly recommend!
I called Gregor in the morning to explain the issues with my laptop, he came to the house to assess the problem and a couple of hours later it was sorted! Very friendly service, he is very knowledgeable and it was very reasonably priced. I will definitely be using his service again.
Gregor came to my house to fix my computer, he's the nicest young man I have meet. And he knows his stuff about computers. He had to take my pc away, and he kept me informed about it. He had a lot of work to do on my pc. It's back now and running fantastic. He is very experienced and I had my pc back in a couple of days. I highly recommend gregor and his company. Thank you.
Gregor was excellent. Clearly explained everything he was doing and why. Also kept me up-to-date with progress. Great customer service and wouldn't hesitate to get his help in future.
Gregor was really nice, came out to my house and helped me with my computer and gave helpful advice. I can really recommend you get in touch with him if you have a problem with your computer, he is quick to respond, reliable and affordable.
Very few of the people who will visit you, or the repair shops I have found, will fix your motherboard. Even though I had an expensive board. Gregor at least past a multi meter over it to see if there was a simple fix.
I found CGI when I was looking online for someone to come out and help my elderly mum with her internet/email. A supposedly simple wifi installation by John Lewis Broadband had gone wrong, leaving her without even her ethernet connection. The John Lewis technical guys on the phone had not been very helpful … Gregor (CGI) however came to the house and patiently diagnosed the problem. He refused to take any payment until he'd got it working. Only £40 in all, and very friendly, helpful service. Would definitely recommend him to others.
Excellent service all round. GY Computing helped me diagnose what was wrong with my computer during a visit to the premises. It turns out my graphics card had stopped working and needed replacing. Once we managed to successfully boot it up using a temporary graphics card he had with him, I managed to quickly backup some important files. A massive thank you for your very quick work in bringing my baby back to life!
From Our Website
I have a degree in Marketing and Business Entrepreneurship from the University of Strathclyde, graduating in 2016. Throughout university, I worked in a variety of customer-facing roles which is where I developed my passion for customer service. There is nothing I love more than going that extra mile for someone and being remembered for the exceptional level of service I provided. I specialise in Microsoft computers but can cater to MAC, Linux and Google OS PCs too! Originally, I carried out repairs throughout Ayrshire.
GY Computing is dedicated to upholding the highest level of customer service and computer repairs. Our peace of mind 6 month warranty is extended to you as a demonstration of our commitment to 100% customer satisfaction. I started GY Computing in 2014 specialising in Laptop & PC repairs for personal and business customers. I understand how it feels to be let down when dealing with trades people. No communication, turning up late for appointments, not offering convenients times and even nasty surprises when you receive an invoice.
Gregor mostly focuses on gaming PC builds at present, however, He's able to offer PCs designed for professionals, such as architects, and engineers that can handle programs such as AUTOCAD. He's also able to build PCs for non gamers, who want a simple PC for browsing the internet, but would prefer to customise their PC. If you need a custom PC build, you will be offered a free 1-2 hour consultation, so we can sit down with you and get to know what your needs are, discuss budget, and preferences for the build (e.g. must include a glass case, RGB lights, 1TB HDD etc).
The first of the most common jobs GY Computing carry out are smashed laptop screens. It is very easy to smash the laptop screen which can be caused by dropping your computer, holding it by the lid, and hitting the screen by mistake. Luckily, this is a 15 minute fix, and not an expensive repair either! The second of the most common laptop repairs GY Computing carries out is in relation to a failed hard drive. Standard mechanical drives have a lifespan of 3-5 years, and should be changed after this! GY Computing tends to replace hard drives with SSD technology, which is much faster, and more reliable.
Has your PC stopped working? GY Computing are able to offer an extensive testing service, to establish the exact cause of your PC problems. This may be, for example, a problem with your PC powering on, which tends to relate to the power supply unit, or motherboard. Other common issues include CPU fans not working, hard drives failing and RAM failing. Common symptoms when a piece of hardware fails include a blank screen on your monitor, the computer failing to turn on, or the computer shutting itself down after a prolonged period of time.