Our professional computer engineers have all undergone a Microsoft Certified professional training and are well versed in supporting desktop and server systems from most manufacturers including products from Microsoft, Lotus, Novell and Citrix.
We adopt a proactive approach to supporting our customers. We prefer to deal with problems in a structured way rather than getting into a cycle of fire fighting which can be frustrating for the user.

For new clients, our first task is to ensure that their environment is stable, secure, protected from viruses and doesn't suffer from lurking problems which can cause unexpected system crashes.

Services include:
on-site support
telephone helpdesk support
remote access support
network optimisation
server & PC maintenance
email & internet access

Serviced Areas

  • Hertfordshire and Essex

Contact Details

  Website
  City Bishop's Stortford
  Postcode CM23 2JU
  Address 5 Bridge Street
  Phone Number 012 7975 5081

Products & Services

Desktop Repairs

All Our Desktop repairs are carried out either onsite on your premises or in our workshop.
We take pride in our ability to provide an accurate diagnosis, and then propose a plan of action that gives our clients the most economically feasible options available.


Laptop Repairs

Experts Computer Services works with all major brands of laptops and notebooks including Acer, Asus, Apple, Compaq, Dell, Fujitsu Siemens, HP, LG, Panasonic, Packard Bell, Samsung, Sony and Toshiba.

  • I would recommend this business

I have used Experts Computer Services for many years now and can testify that Carl is a pleasure to work with. His ability to resolve issues, both on site and remotely, is such that down time is kept to a minimum, which when your business is computer reliant, is very important.
Carl is responsive and professional and always ready to help when needed.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Great service, very helpful

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I have been a customer of Carl's for at least 10 years. The service is excellent and usually only takes a couple of days. Prices are very good considering other similar outlets and what they charge. It is good to use a local person who you know and trust rather than the big boys who charge the earth and give only partially fair service. Thanks Carl!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

I recommend Carl for 15 years, he knows his stuff, he will advise you and how he needs to be fixed

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

I brought my laptop to Carl, really a friendly and nice person, cause my HDD gone bad. Took just 2 days and a very exellent service, a really good price. Higly recommended.


Carl has just done our Badminton Clubs web site. Great job. Not only that he is a terrific guy & very helpful.


My experience with Experts Computer Services was excellent. Carl was courteous, friendly and professional. My computer was very slow and I had problems with Skype. Now it seems like a brand new computer. The speed is exceptional and I no longer feel like throwing it out of the window. Thank you


I have been a customer of Carl's after a friend recommended Expert Computer Services Ltd around a year ago. After having a major problem with my laptop earlier this week Carl sorted the issue quickly to enable me to continue working. Its good to be able to use a local independent company that is friendly and helpful and you can trust to get the job done efficiently at a reasonable price. An excellent service, Thank you Carl.

Social Activity

i'm getting ready to watch the F1 Grand Prix and then off to Byron Son's birthday party.
Twitter   Full Post ›
How outsourcing your IT department can save you time and money.
Facebook   Full Post ›
How the latest WhatsApp scam works and how to avoid it.
Facebook   Full Post ›
Beware of the Bad Rabbit Virus originally reported in Russia & Ukraine.
Facebook   Full Post ›
Beware: Rigged Chargers can hijack your laptop!
Facebook   Full Post ›
Encryption may be a difficult concept to grasp, here is our guide and best practices for computer encryption.
Facebook   Full Post ›

From Our Website

Your most important business asset is data. After all, without customer information, order details or product data, you will not be able to perform any business activities. Imagine partially or even completely losing your business data. It could mean the beginning of the end. At the very least, it would damage your company image. In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.


Experts Computer Services is a IT Support Company located in Bishop's Stortford, East Herts. Working with a wide range of companies, we have helped to support, design and build many computer network systems for local businesses in the area. We've been around since 2003. Our focus and dedication to your business has enabled us to implement the latest technologies in today's fast moving world.


Another perk of our support contracts is that all customers receive unlimited remote and telephone support from our dedicated helpdesk engineers. We are always on hand, on a direct number to deal with issues from our office ensuring you experience as little downtime as possible when a problem does occur. In addition to this, we proactively monitor our clients servers so we can spot forthcoming issues and deal with them before they happen.


Provided your computer can still access the Internet then we could potentially resolve your problem within the next few minutes. Just call us on 01279 755081. We will troubleshoot and repair any of your hardware currently not working properly, and provide replacements if necessary. We can also reconfigure any software that appears to be "misbehaving". We have a no fix, no fee policy so if we can't resolve your problem you don't pay a penny.


This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors.


This service includes an antivirus scan and malware check. Your computer will be cleared, and we will give you advice on any upgrades to keep your computer running smoothly. We can recover deleted or lost files and transfer them to an new hard drive, CD or DVD (The cost of the new hard drive or other media is not included). We'll securely delete all files and records from your computers hard drive. Using government approved standards, we'll make sure your identity is protected if you decide to sell or dispose of your computer.


This program will allow us to communicate with you and conduct remote support. The connection is safe and totally secure. You can end the session at any time and we can only re-connect with your express permission. Please note: - the cost of a remote session will depend on how long we are actively working on your computer. A minimum service charge of 30.00 Inc. VAT for personal customers and 35.00 +VAT for business customers will apply to each session and will cover the first 30 minutes support.


This service is offered to all our clients on our support plan. Through our telephone support we will work to resolve an incident, with the client over the phone. Experts Computer Telephone Support Services enables your staff to report IT problems for us to resolve as fast and efficient as possible.