EPP pride themselves on giving the customer the best service and prices physically possible and will give every job as much attention as the last whether it is big or small, the customers' happiness matters to us.

We Offer:

CPU upgrades (Dependent on Motherboard).
Cooling Upgrades.
Graphics Card Upgrades.
RAM and Hard drive Upgrades.
PC Case Upgrades.
Virus Removal.
Data Recovery.

System Health Checks:

Opening up the system and cleaning it.
Cleaning up Files.
Full Virus Scans and Checks.
Updating all drivers.
Check the PC specification and advise on any future upgrades.
Give the PC a new lease of life.
Advise on how to maintain PC and keep it fresh for as long as possible.

Consisting of a range of products and services, the PC Upgrades sourced by the business are perfect for giving the machine a new lease of life and performance boost. Available supplied and fitted, the products are bespoke to your needs and help boost your PC's performance.

All products are sourced from UK Suppliers where possible. Products can be supplied only or supplied and fitted for an extra charge. The company offers delivery on most products for a small charge, and offers competitive pricing to customers.

Graphics Cards / Upgrades.
RAM / Hard Drive Upgrades.
Fan and Cooling Upgrades.

And much, much more, please contact for more information or a quotation.

Highlights, Specialties & Features

  • 11 Years Experience
  • No Fix - No Fee
  • Quick and Professional Service
  • Excellent Product Prices and Labour Rates

Professional Associations & Certifications

  • BSc Qualified

Serviced Areas

  • Norfolk and Suffolk

Payment Options

  • Payment by invoice (Cash), Google Checkout, Paypal, Bank Transfer

Contact Details

  Website
  City Thetford
  Postcode IP24 1HW
  Address Betjeman Close
  Phone Number 01842 550866
  Mobile 07544 276661

Products & Services

Computer Services

Virus Removal Service
Data Retrieval
Re-format and Re-install
Dianostic Issues and Corrupt Problems
System Cleanup & Refresh
Virtual Coaching
Screen replacement

  • I would recommend this business

Good, polite and efficient service at a reasonably price. A job well done. Thanks Alex.

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Overall ratingGood

  • I would recommend this business

Excellent service, very helpful, huge recommendation to anyone who needs help repairing their computer. Thanks again for your help

Value for money
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Overall ratingExcellent

  • I would recommend this business

Called Alex to help me get a better understanding of my PC. Excellent teacher, very patient, only to willing to go through things again. I now have a better knowledge and would recommend Alex and will certainly use him again.

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Overall ratingExcellent

  • I would recommend this business

Excellent communication, it was fixed quick and at a affordable rate
Highly recommend

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Overall ratingExcellent

  • I would recommend this business

Brilliant service by a knowledgeable and really nice guy. sorted my pc in no time and runs smoother than it has for years. I will return if I have any future issues.

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Overall ratingExcellent

  • I would recommend this business

Really nice guy, was able to help me with my problem instantly. Great service.

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Overall ratingExcellent

  • I would recommend this business

Excellent, Alex was very efficient, he transferred all my photos from my old desk top to my iPad, Thoroughly recommended. Thanks Alex.

Value for money
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Overall ratingExcellent

Customer Testimonials

Excellent service and very reasonable pricing. Alex has helped us get out of many sticky IT problems. Very friendly and helpful advice.


Telephoned Alex asking for assistance with my computer and change of email address. Very polite and extremely helpful young man, nothing is ever too much trouble and took the time to explain carefully making sure I was happy before he left. So nice to be able to support local businesses, I wouldn't hesitate to use or recommend Alex to others.


Our laptop died & after numerous attempts of trying to get it to fire up I researched a local computer repair expert and found Alex at EPP very helpful. Alex managed to retrieve our files from our laptop & then sourced a new laptop & microsoft package at a better price than the national company chain which is located locally. I wouldn't hesitate to call on him again or to recommend him to others.


Very pleased to have my lap top completely sorted and back working at a reasonable speed. Alex is very patient and will answer endless questions. Also, he is considerate and trustworthy. Would not hesitate to call on him again.

From Our Website

My name is Alex, I'm in my mid 30's and I live in Thetford with my Wife and 4 Children. We have Lived in Norfolk for nearly 10 years but I have been interested in Computing for nearer 20 years. I am fully qualified with a Bachelors Degree in I.T. so you can be assured I have the Experience and Knowledge to help you find the solution to your problem. We are a family run business that have many years of experience of Windows Errors, hardware problems and security flaws that allow us to quickly render your issue fixed.