Discover the benefits to a Managed IT Support Package
Experience improved cost management and company performance with the right level of support from your dedicated IT partner.
Whatever stage your business is at and regardless of size, we can offer you the highest standard of IT support and recommend the best IT model for you and your business.
If you are unsure which package is suitable, then please contact us today to arrange your free Business IT Audit.
Package 1: Standard Support
Onsite and Remote Support
Guaranteed Responses times
Customer Support Portal for incident tracking
Dedicated Account Manager
Package 2: Proactive Support
Monitoring and reporting
Manage O/S Software updates
Quarterly Site Maintenance visits
Package 3: Anti Malware
Manage Anti-Virus updates
Package 4: Mail Security
Mail Queueing During Service Outages
Package 5: Critical Data Protection
Cloud based OFF-site Backup with multiple restore points
Package 6: Infrastructure Management
Regular user account review
IT Policy Planning and Deployment
Asset Recording, Disposal and Recycling - Regular IT management meeting
Package 7: Backup testing
Prove backups monthly
Quarterly Full System Restore Test
Package 8: Extended hours coverage
Support available outside normal working hours
Package 9: File sharing and collaboration
Cloud based file storage and synchronisation
Highlights, Specialties & Features
- Managed IT Services
- Cloud Services
- IT Security
- Sage Support
- IT Procurement
Professional Associations & Certifications
- HPE Gold Partner
- Microsoft Cloud Partner Silver
- Sage Business Partner
- Dell Partner
- Cisco Partner
- HP Inc Partner
- Fortinet Partner
- Northern Ireland
- Cash, Cheque
|Address||53 Moss Road|
|Phone Number||02840 651009|
Products & Services
Managed IT Services
EOS IT Solutions, Based in Banbridge Co Down offer businesses a complete IT managed service. This means we will manage your IT requierments. Monitor your systems, ensure back-ups is recieved and give you nothing to worry about.
Hosting and Cloud Services
We offer a range of hosted and cloud based services, from cloud computing, servers and Microsoft Office 365. If your thinking of moving to Cloud Computing then get in touch with us.
We offer a range of IT and computer security services. From monitoring your employees, protecting your files and data. Whatever security level you require.
EOS IT provide companies with external IT remote support. If your company or an individual member of staff has a computer issue they simply get in touch and our IT Technicians will use remote support to access the computer from our Banbridge office and sort the issue as soon as possible. Our pro-active approach ensures your company is without any down-time. We offer a range of flexible support packages to both corporate and domestic users, to learn more about the type of support packages we can offer you simply give us a call.
Excellent support provided by EOS and the team. Friendly and very reliable. Would recommend their services to any business looking to outsource IT, nothing is ever too much trouble and they provide you with their honest opinion and advice in all areas.