We provide various types of laptop repair / PC repair including hardware and software problems. We can offer onsite / collect and return / or you could drop your equipment in to our fully equiped workshop located in Carlisle.

Some of the problems we fix on a daily basis include:

Laptops :- cracked screen, broken power socket, liquid damage, hard drive failure, virus infections, blue screen errors.

Desktops :- power up issues, blue screens, virus problems, spyware / popup removal, data recovery.

So for a helpful jargon free friendly computer shop look no further than DTec Computers.

Highlights, Specialties & Features

  • Sameday Repair Service
  • Onsite Collect & Return Available
  • Onsite Calls available after normal office hours if required
  • Delivery & Setup Including broadband with all new computers only J25

Serviced Areas

  • Carlisle, Cumbria, Brampton, Wigton, Penrith, The Lakes

Payment Options

  • Cash, Credit / Debit Card, Financing Available

Contact Details

  Website
  City Carlisle
  Postcode CA2 5AP
  Address Unit 3 James Street Workshops, James Street
  Phone Number 012 2840 9222

Products & Services

Computer Repair

If you have a software or hardware computer repair problem, we can diagnose and repair it properly, all with a 12 month guarantee. We can fix a wide variety of computer related problems in store including removing virus, startup repair, upgrading hardware and recovering your data if your hard drive fails.

  • I would recommend this business

Very friendly and quick service. Ordered PC yesterday pm, delivered this morning including the upgrades I wanted. Many thanks guys.

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Overall ratingExcellent

  • I would recommend this business

Needed a replacement laptop lead. Correct one delivered next day, after just a quick query about which one and then online order. can highly recommend thank you

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Overall ratingExcellent

  • I would recommend this business

Fitted a new hard disk in super quick time. Excellent service.

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Overall ratingExcellent

  • I would recommend this business

My husband took his desktop computer in to be repaired great prompt service was ready to pick up he next day would definitely recommend

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Overall ratingExcellent

  • I would recommend this business

These guys are amazing got my son a gaming pc for Christmas, the doughnut I am didn’t realise it didn’t have WiFi messaged them through Facebook, one of the lads went down to the shop and brought me what I needed on Christmas Day. Can’t thank them enough made my special wee mans Christmas. Thanks guys

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Overall ratingExcellent

  • I would recommend this business

Thank you so much for fixing my laptop! Fast friendly service it’s so much faster too!

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Overall ratingExcellent

  • I would recommend this business

Thoroughly recommend this company,
They have helped and advised me at no extra cost. Very friendly people.
Definitely recommend. Thank you

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Overall ratingExcellent

  • I would recommend this business

Brilliant, quick and efficient service and built a 'to spec' computer for my daughter within days, she is absolutely delighted with it. Thank you

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Overall ratingExcellent

  • I would recommend this business

Had a panic when my laptop wouldn't turn on, so rang Dtec & hot footed it straight there for them to have a look at.
After a quick check they realised it was a faulty battery that was stopping it from powering up.
Excellent customer service & a very quick diagnosis. This is the sort of service most places can only dream about & I can only say that I am very happy for the quick fix. Well done guys

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Overall ratingExcellent

  • I would recommend this business

My old pc was time expired and based on reviews went to D Tec in Carlisle to replace. Great service with no pressure and a seamless transition to a new computer was the result. Have the added reassurance that these guys are there if I need them. Excellent value is the cream on the cake!

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Overall ratingExcellent

  • I would recommend this business

Great event last Saturday. Nice staff, good organization and nice prizes. I was really impressed by how everything turned out alright in spite of the amount of the people in a small place.

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Overall ratingExcellent

  • I would recommend this business

Wonderful service, got my laptop back within two hours.

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Overall ratingExcellent

  • I would recommend this business

Thank you to Kevin for efficient, friendly service when sorting our laptop. Highly recommended.

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Overall ratingExcellent

  • I would recommend this business

I again had cause to contact DTec, this time it was my Epson printer spilling blue ink. I did not purchase the printer from DTec. Kevin at DTec immediately got onto Epson and arranged a warranty replacement. Later on there was some hassle from Epson, but Kevin sorted them out and did so to my best interest. This was service above and beyond the call! Thanks to DTec I got up and running without undue delay. Incidentally, I like their new store re-fit.

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Overall ratingExcellent

Customer Testimonials

Excellent service and good value for money.

The fact that they will investigate and diagnose laptop issues free of charge so that you can make the decision on whether to proceed with a repair or not, is simply outstanding!


Great even on Saturday, very well organised with a large amount of prizes given away. Saw some things on display which caught my eye so will be returning soon in order to purchase. Thanks for the great day guys.


Kev, you’re a star!!!
I’ve used computers for decades – work and personal – with few problems. Been a customer at DTec Carlisle for some years and they typify the advantages of a small local business over the big national chains – you know them and they know you. Bought a couple of laptops, a printer and various ‘odds and sods’, with consistently great service. But recently I’ve had a fright – apparent security threat on my computer for the first time ever!
The advice and support I had from Kev was magnificent. He had it all sorted out and I can’t thank him enough. DTec – you have a Good Guy there – look after him!


Fabulous! I have been going to the shop in Penrith for years and the service has always been of a high standard. Recently I took my laptop in on Tuesday and they rang the followong day to say it was ready. Well done DTec and thank you!


Quick but more importantly a honest service received from DTec. I would highly recommend and I will definitely be using their service again.


The best place to take your computer, iPad etc, service spot on, Mark you a star- Dtec Penrith


Excellent service. Extremely knowledgeable and very quick. Prices fair with no charge where no problem found even though time spent looking.


I took my poorly PC in to DTec in Penrith last week and the customer service has been excellent - great advice from Mark and Geoff, both of whom really know what they're doing. Doesn't look like my PC can be saved and they were concerned to make sure I didn't throw away my money on expensive repairs which might not work - I'm really pleased at how helpful they were and how they rang me regularly to give me updates.

Social Activity

Went here for dinner today and it was good, very well priced. well impressed.
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The DTec Gaming Event Returns. 30th of this month https://t.co/N0tf4Rd1A7 or for more info and to register use https://t.co/M1QjpJL4UT
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Find out why you should buy your next laptop from DTec watch the video here :-) https://t.co/AkGrnxawkt
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Why Shop Local? Watch our latest YouTube Video To Find out.https://t.co/i48RiZPbxQ
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DTec Computers Exclusive MSI gaming laptop save 400 vs Online Price remember shop local https://t.co/iwhrZyNEFh
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DTec Gaming event, https://t.co/HLkMeKpiK0 all systems on the day will feature @RazerUK peripherals and @GigabyteUK motherboards.
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We are having our first gaming event on Feb 25th here is the link for more info. https://t.co/2ELsUMOCxu https://t.co/otk7jRUSPC
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Gaming Chairs back in stock! You can't see how comfy they are over the Internet... Try before you buy @Vertagear https://t.co/3hWmj8eIEY
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From Our Website

DTec desktop computers have the perfect mix of style and performance. Because they are built using the latest components. We have a selection of systems to suit every budget or task. In other words we can supply the perfect computer for editing or creating documents, keeping an eye on your social media or photo and video editing. Every Desktop computer we sell comes with Lifetime tech support. 3yr Warranty. Free data transfer from your old computer. And a free 12-month subscription to award winning Bullguard internet security.


We provide a wide range of laptop repair services at a price and level of service which cannot be matched by our competitors. Above all DTec focus on a no hassle jargon free service for home and small business users. Best of all we don't charge for the initial inspection. In our laptop repair workshop we have the latest specialist equipment. In other words we use the latest software and tools meaning you can be assured our laptop repair service will be the best available. If you have a problem with your laptop computer.


Office 365 is Microsoft's monthly subscription to software and services. Various packages exist and sometimes its difficult to select the correct subscription that best meets your needs. If you need help with this please contact our office. Business-class email with 50GB mailbox Desktop Office: Outlook, Word, Excel, PowerPoint, OneNote. Both office 365 business and business premium come with 5 device installations of the applications we all love to use. Word, Excel, Power Point, Outlook. In other words you can install onto 5 different computers or 3 computers and 2 mobile devices.


At DTec Computers we are that confident you won't find a better price for your computer repair, we promise to match or beat any like for like quote you've found from one of our local competitors. We check all our prices every day against our competitors just to make sure we offer the best prices we can. Because we order our replacement parts in large quantities we can make big savings, and we pass these on to you! Remember we're committed to providing our customers with high quality replacement parts at the best possible prices.