DTec Computers Penrith offer computer sales & service. Established in 1997.

We offer a huge range of new computer equipment including laptops, desktops, monitors, keyboards & mice, printers, etc.
Please take a look on our website www.dtec-computers.com or give us a call 01768 895600.


We provide various types of laptop / PC repair including hardware and software problems. We can offer onsite / collect and return / or you could drop your equipment in to our fully equiped workshop located in penrith.

Some of the problems we fix on a daily basis include:

Laptops :- cracked screen, broken power socket, liquid damage, hard drive failure, virus infections, blue screen errors.

Desktops :- power up issues, blue screens, virus problems, spyware / popup removal, data recovery.

So for a helpful jargon free friendly computer shop look no further than DTec Computers.

Highlights, Specialties & Features

  • Sameday Repair Service
  • Onsite Collect & Return Available
  • Onsite Calls available after normal office hours if required
  • Delivery & Setup Including broadband with all new computers only J25

Serviced Areas

  • Penrith, Carlisle, Keswick, Cockermouth, Maryport, Whitehaven, Workington, Cumbria

Payment Options

  • Cash, Credit / Debit Card, Financing Available

Contact Details

  City Penrith
  Postcode CA11 8QN
  Address White Ox, Scotland Road
  Phone Number 017 6889 5600

  • I would recommend this business

Came in yesterday to spec up a new build that I'm doing over the next few months, it's been years since I've built a pc from scratch and Bob was great. Explained everything and 20 mins later I was on my way home with a new case, power supply and CPU cooler that was all in stock. Great service all round.

Value for money
Service & support
Overall ratingExcellent

Customer Testimonials

Excellent service. Extremely knowledgeable and very quick. Prices fair with no charge where no problem found even though time spent looking.

The guys here work very hard to resolve problems quickly and in a cheerful professional manner. They fixed my computer that wouldn't start and gave me a free cable.

I took my poorly PC in to DTec in Penrith last week and the customer service has been excellent - great advice from Mark and Geoff, both of whom really know what they're doing. Doesn't look like my PC can be saved and they were concerned to make sure I didn't throw away my money on expensive repairs which might not work - I'm really pleased at how helpful they were and how they rang me regularly to give me updates.

Strongly recommended.
The service was extremely professional and they resolved my issues within an hour. A friendly team made you feel welcome. I would certainly use their services in future.

My old pc was time expired and based on reviews went to D Tec in Carlisle to replace. Great service with no pressure and a seamless transition to a new computer was the result. Have the added reassurance that these guys are there if I need them. Excellent value is the cream on the cake!

Brilliant, quick and efficient service and built a 'to spec' computer for my daughter within days, she is absolutely delighted with it. Thank you

Social Activity

The DTec Gaming Event Returns. 30th of this month https://t.co/N0tf4Rd1A7 or for more info and to register use https://t.co/M1QjpJL4UT
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Find out why you should buy your next laptop from DTec watch the video here :-) https://t.co/AkGrnxawkt
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DTec Gaming Computers https://t.co/L1XlXIwOhR via @YouTube
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Why Shop Local? Watch our latest YouTube Video To Find out.https://t.co/i48RiZPbxQ
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DTec Gaming event, https://t.co/HLkMeKpiK0 all systems on the day will feature @RazerUK peripherals and @GigabyteUK motherboards.
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We are having our first gaming event on Feb 25th here is the link for more info. https://t.co/2ELsUMOCxu https://t.co/otk7jRUSPC
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Gaming Chairs back in stock! You can't see how comfy they are over the Internet... Try before you buy @Vertagear https://t.co/3hWmj8eIEY
Twitter   Full Post ›
@liamEUout we can repair some problems, if you drop it into the shop we can have a quick look, we reopen tomorrow
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From Our Website

DTec is a family run computer shop & Laptop Repair Business established in 1997 we operate from 2 computer shop's one based in Penrith and one Carlisle. Both of our computer shop's have large Showrooms stocked with the latest Laptops, Desktops, Printers and accessories. We have gained a reputation for offering top-quality computer systems at very competitive prices. We pride ourselves on the best possible after sales service and the majority of our business comes from repeat customers and word of mouth recommendations.

DTec desktop computers have the perfect mix of style and performance. Because they are built using the latest components. We have a selection of systems to suit every budget or task. In other words we can supply the perfect computer for editing or creating documents, keeping an eye on your social media or photo and video editing. Every Desktop computer we sell comes with Lifetime tech support. 3yr Warranty. Free data transfer from your old computer. And a free 12-month subscription to award winning Bullguard internet security.

If you have a software or hardware PC repair problem, we can diagnose and repair it properly. All completed repairs have a 12 month guarantee. We can fix a wide variety of computer related problems in store. Including removing virus, startup repair, upgrading hardware and recovering your data if your hard drive fails. In addition to our free diagnostics and no fix no fee policy, we will only ever charge for the work we do. Some company's offer 60 fixed price on labour. That's not good for customers because some jobs only take half an hour.

We provide a wide range of laptop repair services at a price and level of service which cannot be matched by our competitors. Above all DTec focus on a no hassle jargon free service for home and small business users. Best of all we don't charge for the initial inspection. In our laptop repair workshop we have the latest specialist equipment. In other words we use the latest software and tools meaning you can be assured our laptop repair service will be the best available. If you have a problem with your laptop computer.

Office 365 is Microsoft's monthly subscription to software and services. Various packages exist and sometimes its difficult to select the correct subscription that best meets your needs. If you need help with this please contact our office. Business-class email with 50GB mailbox Desktop Office: Outlook, Word, Excel, PowerPoint, OneNote. Both office 365 business and business premium come with 5 device installations of the applications we all love to use. Word, Excel, Power Point, Outlook. In other words you can install onto 5 different computers or 3 computers and 2 mobile devices.

At DTec Computers we are that confident you won't find a better price for your computer repair, we promise to match or beat any like for like quote you've found from one of our local competitors. We check all our prices every day against our competitors just to make sure we offer the best prices we can. Because we order our replacement parts in large quantities we can make big savings, and we pass these on to you! Remember we're committed to providing our customers with high quality replacement parts at the best possible prices.