DC Services was established in 1998. We provide I.T. services throughout the North East of England.

Our professional approach ensures that you receive quality service. We understand the unnecessary hassles involved with computers today, so it is our business to have your computer running smoothly and make your life with computers a little easier.

Our customer portfolio is extremely varied and ranges from Shopping Centres and Retail to Engineering Companies to Home Care Services. Whatever your business we can provide you with a cost effective solution to your IT needs.

We do not charge mileage or call-out fees, just an hourly rate whatever the problem. We can even provide you with a quotation before we start.

We can offer help and advice in all the following areas: -

Networks
Planning of network topology
Health check
Security check
Hubs, switches and router issues
Firewall configuration
Troubleshooting
Network Services/Installs/Upgrades
Server hardware
Operating systems
Exchange Server/Email systems
ISA Server/Proxy Server/Firewalls
Virtual Private Networks (VPN)
Backup configuration & validation
Corporate AntiVirus
Workstation/Desktop Problems
Virus protection & removal
Windows problems
Internet/Email/network problems
Software installation
Hardware/software upgrades
Printer Problems

Internet
Domain name registration
Website hosting
Email
VPN Set-up and Maintenance

Highlights, Specialties & Features

  • Complete IT Solutions
  • No call-out charges

Serviced Areas

  • North East England

Contact Details

  Website
  City Sunderland
  Postcode SR1 3LB
  Address Unit 40 The Bridges Shopping Centre
  Phone Number 0191 645 0607

  • I would recommend this business

Fantastic service from them, nothing was a problem and helped me immensely, thank you D.C. Services for all your great support

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Excellent service!

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

Great local IT company for local businesses. Helped us massively with the switch to homeworking. Helped set us up with remote connections free of charge also.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

  • I would recommend this business

DCServices, lead by Managing Director Steve Martin has serviced contracts for me across the North-East and Yorkshire for many years. The quality of service, value for money and added value I receive from DC Services has made it easy for me to maintain this relationship and furthermore recommend them to colleagues which I have confidently done many times in the past.

Value for money
Service & support
Quality
Overall ratingExcellent

Customer Testimonials

Due to the nature of our work, dealing with vulnerable people of all ages, data security is extremely important to us. We look to DC Services to recommend systems that comply with regulations and other tender commitments from a number of councils and external sources.

We find the team at DC Services east to talk to when issues arise and always prompt to resolve any problems we have.

Social Activity

Not all superheroes 🦸🏻‍♂️ 🦸‍♀️ wear capes... so if your business needs an IT hero give us a call and we’ll be there in a flash ⚡️💫⚡️
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According to the Institute of Directors, the average cost to SMEs is as high as £25,000 per attack – crippling businesses up and down the UK each year! Can you afford to take the risk? Read more shocking stats and see how you can prevent the imminent
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Happy Christmas Father Christmas! Don’t forget, “We’ll make it work for you!”🎄
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The DC Services Doctor will see you now! If your business computers go down with flu 🤧 this winter 🥶 We’re here 24/7 to support you! DC Services, “The perfect remedy!”🆘
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From Our Website

When it comes to computers, you just want your systems to work! When they don't, you spend too much time trying to fix them - time that would be better spent running your business. That's where DC Services can help. Established in 1998, DC Services provides IT support to small and medium sized businesses (SMEs) throughout the North East. Whether you're just starting out in business, looking for IT systems to support your growth, or seeking to renew existing contracts, we can provide an IT solution that meets your needs and suits your budget.


Employees can privately chat with individuals using the instant messaging functionality or participate in team conversations within the specific teams they are allocated within. A single 'team' can include up to 5000 people. Chats are formed of threads and are easily viewed by the entire team. Each team member can participate and securely share documents with everyone within the team. To maintain control, you can assign an admin manager to set up all your teams and assign file access preferences to ensure only certain employees are unable to access documents and be part of conversations.


We like to keep telecoms simple. You tell us what your employees want to be able to do with their phones and we will handle the technical stuff to make it happen. All we require is that you have an internet connection. If you don't we can provide that service for you.


We are aware that many companies don't have an in-house resource, either because they don't have the experience or can't justify the expense of having a full-time member of staff. In which case, why not allow us to provide that service for you, to a specific budget that's affordable. At D.C. Services our team is committed to providing you with the expert IT support your business deserves. We can look after your server, desktop computers, security, data back-up and recovery - freeing you up to get on with the running of your business.


Superfast Broadband is an excellent offering for SMEs. It is a broadband service delivered by replacing the largest percentage of a circuit with fibre. Essentially, fibre is run from the local Exchange to your nearest cabinet. From the cabinet, copper completes the delivery of service from the cabinet to your premises. For that reason, a more accurate description more commonly adopted by business suppliers is FTTC (Fibre-To-The-Cabinet). Traditional Broadband still has its place. However due to contention, limited upload speeds and the reliability issues associated with copper connections, it has largely been superseded by Superfast Broadband (FTTC).


Cyber security is crucial for a business to guarantee that their livelihood is safe and protected. These cyber risks will ultimately leave your business with a damaged reputation in your local area. Within the UK government's Cyber Security Breaches Survey, on average a cyber security attack costs small to medium businesses 1,570; prevent this from happening for your business with DC Services. GDPR is the biggest change in data protection legislation in over 20 years. The General Data Protection Regulation (GDPR) came into effect on 25th of May 2018, so it's important to establish whether your business complies with the new legislation.


DC Services have been our IT solutions provider for a number of years now. They provide efficient and effective IT solutions and are always there when we need them most. By working with each individual site, they are able to adapt and deliver positive results. From resolving every day issues to providing bespoke requirements for. Due to the nature of our work, dealing with vulnerable people of all ages, data security is extremely important to us. We look to DC Services to recommend systems that comply with regulations and other tender commitments from a number of councils and external sources.


We support numerous domiciliary care services and care homes across the region. Our role includes supporting SQL database software, website design and promotion as well as general system maintenance. We currently support a number of Shopping Centres and numerous office facilities in our region, providing support, WiFi access to the malls as well as backup and security services. Our clients include Savils, Montagu Evans & The Crown Estate. As well as general I.T. and network services we have produced websites and eCommerce sites for retail outlets.