Microsoft Qualified Engineers working to support people in the Ellesmere Port, Wirral, Cheshire and Flintshire area with affordable fixes and professional ongoing support.

We can visit your home or workplace.

With over 15 years experience in the break-fix industry we are best placed to troubleshoot your technical life.

We work closely with other service centres in the area, so if we cannot offer support to you, we can direct you to one of our partner businesses.

We do not sell hardware such as laptop screens, laptop batteries or chargers, however we have direct access to those that do.

Serviced Areas

  • Chester, Ellesmere Port, Cheshire, Wirral

Contact Details

  Website
  City Chester
  Postcode CH2 3AY
  Address 34 Charles Street
  Phone Number 012 4447 8889

Products & Services

Apple Mac Repairs

Whatever Apple Mac computer you have, we can help with repairs, upgrades and advice.

SSD Upgrades
RAM Upgrades
HDD Upgrades
OSX to macOS Upgrades
Troubleshooting Software Issues
Bootcamp (Windows Installations)
Hardware Diagnostics
Advice On Buying A New Apple Mac


Small Business & Sole Trader Services

We work with small business owners and sole traders on a daily basis, and know how to help with things like web design, getting yourself noticed on Google/Bing and setting up a solid social media presence.

  • I would recommend this business

Fixed a trackpad and battery issue I had on my MacBook Pro within a few hours. Absolutely perfect service and they didn’t even charge me for extra parts the repair required. Will definitley use again and I’ve already recommended someone else who had Mac problems sorted there. Thanks again.

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  • I would recommend this business

If u need your computer problems sorting, upgrading, fixing or advice this is a great place to go. Fabulous service, friendly and very clever.

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  • I would recommend this business

Competitive prices, friendly yet very professional and efficient service.

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  • I would recommend this business

Incredibly quick service, answered many questions posed without hesitation and were great at explaining technical issues. Deal with in the utmost confidence!

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  • I would recommend this business

Professional, helpful, and expedient workers. They've now resurrected two computers that I believed were lost causes.

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Overall ratingExcellent

  • I would recommend this business

Brilliant service, fair price, highly recommend

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Overall ratingExcellent

  • I would recommend this business

Great quick service and computer working like new!

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Overall ratingExcellent

  • I would recommend this business

Wouldn’t take my laptop anywhere else now!

Professional yet friendly, and didn’t make me feel like an idiot as I’m not technical at all!

Did an excellent job, and know their stuff.

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Overall ratingExcellent

  • I would recommend this business

Went in to Computer Buddies in Hoole for the first time. Absolutely terrific service from Ben and his team - extremely knowledgeable and competent. Wonderful fast service and very reasonable price. A gem of a find. They thoroughly deserve all their excellent reviews! Highly recommended.

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Overall ratingExcellent

  • I would recommend this business

Took my IPad in just before Christmas- really great service and repaired on the spot!

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Overall ratingExcellent

  • I would recommend this business

Superb service, used them a few times now and always had an excellent experience

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  • I would recommend this business

Excellent customer service, good advice and very fair. This is seconded by my teenagers who have had repairs done at Computer Buddies too. And it's local! Thank you

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Overall ratingExcellent

  • I would recommend this business

Thank you for your excellent service. No appointment necessary as advertised on the website, promised a call within two hours. Received a call within 2 hours. Offered a price to resolve and completion within the next hour. Accepted. Turned up in an hour, computer was ready and sorted for the price I was quoted. Everything that did not work is sorted. I thought about the Apple store. Too pretentious not to mention too expensive and inflexible. Saw several other repairers in Chester. This one just looked better. Everything Computer Buddies offered was delivered along with great advise and friendly service. What more could I possibly have wanted. I have recommended you to others already and will continue to do so. Thank you for doing everything that you said you would.

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Overall ratingExcellent

  • I would recommend this business

Absolutely faultless! Not only did they fix my Mac from some bad water damage, but they recommended a new hard drive - the performance is incredible! I was super impressed with the professionalism, approachability and expertise of the team here. I would completely recommend this team and I know that if I ever have any other issues, I will head straight to this store!

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  • I would recommend this business

Spilt liquid on my laptop and killed the keyboard. They took it off me and had it fixed within 3 days. Great service and quality repairs. Price exactly what I was quoted. Highly recommend.

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  • I would recommend this business

The hard drive in my netbook broke after it fell off a table. I took it to Computer Buddies on Saturday morning. They replaced the hard drive, retrieved my data and basically got it back to how it was before. It was ready on Monday afternoon and the price was very reasonable. Fantastic service - I highly recommend. Thank you!

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  • I would recommend this business

Really quick, professional job to replace the HDD on my iMac. Problem diagnosed and resolved within two days... iMac back at home and running like an express train again! Brilliant... very pleased! I would highly recommend their service.

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Overall ratingExcellent

  • I would recommend this business

I phoned them looking for help with a new PC build that wouldn't boot. Really helpful and friendly, even though they advised me to go to the parts merchant. I remember Peter Abbot from his previous job, but his colleague Ben was just as warm and helpful.

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  • I would recommend this business

Thank you Ben. Fantastic job. Lots patience and all explained easily and simply. Computer problems these your guys.

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Customer Testimonials

Helpful, friendly, easy to work with and a very fast response - what more can you want. Diagnosed a problem with my Mac within an hour via email. I took it in the next day and it was sorted within 24hrs. Top service, thank you!


I was looking for a reliable repair shop for my Sheila's Lenovo laptop. Facebook recommendations brought me to Computer Buddies. Excellent service and communication. Rapid repair and got the thing up and running again asap. Special thanks to Ben! Recommended. Thanks guys!


Simply the best,fantastic customer service and great knowledge ,don’t know how we would of managed without all bens help.
Would highly recommend.


Amazing service, fixed my MacBook Pro in a matter of hours. Up front, trustworthy and friendly service. So happy to have found an independent business so close to home that I can go to when I need help!


Both myself and my husband have had our laptops fixed here. Found them quick and good value. Always give you options about what to do and a realistic price for the work before they begin. I definitely recommend.


Superb service. I dropped off my laptop with a broken screen and collected it next day. No hassles, extremely professional. Would recommend to anyone with a pc problem.


A glowing reason for using independent shops. They fixed my blue-screened dead laptop full of irreplaceable data within a matter of hours at a very modest rate. Even re-installed an expired Microsoft Office as an added bonus. PC World quoted an extra £170 and a 14 day turnaround! Very friendly and professional, would 100% recommend Computer Buddies to anyone.


Sorted out my laptop problems in just a few hours. Very friendly service and reasonably priced.


I'm a computer illiterate 63 yr old who decided to update his old computer and bought a all singing all dancing new one with Windows 10.
Two months later with so many faults on it I went to computer buddies in Charles Street Hoole. Left it with them for two hours and when I picked it up they took the trouble to show me how to navigate my way around . So impressed with the service and value for money. 6/5 star rating. No hesitation in recommending these guys


Once again Computer Buddies came to the rescue. Major issues with Wifi dropping out and problems with the USB ports on the laptop. Peter tried remotely and thought it had been solved but the problem persisted once he had left the remote connection. Usual thing, no problem when he was connected but once it was just me and this cyber petulant child then things went wrong again. Dropped the laptop off at the shop at mid day and had a text message the following morning to say it was fixed.
It seems there was a problem with the WiFi card and a conflict with another programme.
Don't care whether its Ben or Peter that deals with your problem, but I can guarantee that it will be fixed,
Can't recommend them enough.


Took my broken, 5 year old Macbook pro in for repair. Ben rang me back to say it was an Apple issue and I should make an appointment at an Apple store, which I did. As I don't know anything about computers he could have just repaired it and charged me £100's of pounds, but he was honest and even gave me rintouts of my problem to show Apple. He wouldn't accept any payment for his time and effort. What a genuinely pleasant guy! I'll be back with all my computer problems from now on.


My desktop computer catastrophically broke last month, and I had no idea what happened to it. I took it into Computer Buddies on Friday under their "no fix, no fee" guarantee.

They identified the power supply unit has failed. They have me clear and transparent costs. I asked them to source a particular make, and to upgrade the unit to a higher wattage. They were really flexible.

The whole replacement was completed by the Monday. Great service, will definitely use again!


Lovely genuine people who have great knowledge and care about their customers. I will definitely go again if need to, thanks for all your help


I had a problem with my Account in windows 10 and all my personal information was removed. It was fixed within 24 hours. I am delighted with the service I received and I will definitely be recommending them to my friends.


Excellent service. Helpful and knowledgeable staff sourced and replaced an awkward laptop CPU fan with a bad bearing at a reasonable price in good time, despite having to source the new part. Had an issue with the fan 7 months later (at no fault of Computer Buddies) that was resolved within 24 hours. Would highly recommend.

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