CAD is an Apple Authorised Service Provider & can arrange a collection and delivery service for all your Apple Mac Products, Laptops, Desktops or if you prefer you can bring your product directly to one of our Apple Authorised Repair centres in High Wycombe or Reading. We also provide computer repair services in Milton Keynes, Marlow, Beaconsfield, Maidenhead, Slough, Amersham, Aylesbury, Gerrards Cross, Great Missenden, Princes Risborough, Stokenchurch, Chesham, Hazlemere, Henley-on-Thames and more.
We can assist in repairing your Apple product in and out of warranty. If your product is within the warranty period, then we will repair it free of charge, regardless of where it was purchased.
- High Wycombe, Reading, Milton Keynes, Marlow, Beaconsfield, Maidenhead, Slough, Amersham, Aylesbury
|Address||2 Bellfield Parade|
|Phone Number||014 9446 3337|
- I would recommend this business
- Excellent customer service. Open Saturdays. Helpful and friendly
- None that I found
Excellent customer service. Helpful and friendly over the phone. Diagnosis was free and was emailed after half a day with the result that a new logic board was being supplied under an Apple Recall. In five days I had my machine back, clean and looking like new and fully working. Could not be more pleased.
|Value for money||Did not pay a penny - computer was diagnosed and problem fixed|
|Service & support||Helpful and pro-active|
|Quality||Cleaned my screen and MacBookPro at no charge|
|Location||Easy to find, easy parking|
- I would recommend this business
Excellent customer service - just replaced the logic board on my MacBookPro 17" four year old machine within a week. Diagnostics was free and the Logic Board was also no charge, as it was under an Apple recall system. I could not be more delighted. Will definitely use them again. I went to the Apple Store in Reading to start with and they diagnosed it after 20 minutes as needing replacement RAM as there was third party RAM in the machine from new. This was going to cost me upward of 400 pounds. So glad I went to CAD and got machine fixed for NO CHARGE. Would not go back to the Apple Store again and would recommend these guys any day.
|Value for money||New Logic Board. No charge as under Apple recall.|
|Service & support||Customer service excellent.|
|Quality||Can not fault them|
- I would not recommend this business
My 15 month old IPad was sent to this company for repair by John Lewis under their 3 year guarantee. There was an intermittent fault, the device would work correctly, then on other occasions would be unusable because of a greyed out screen. CAD returned the IPad to John Lewis who telephoned me to say that I could pick the device up which I did. This involved an 18 mile round trip. Within 1 day the original fault was present. It was only then that I checked the documents returned with the IPad by CAD. These showed that there was no problem with the IPad and that accordingly they we're returning the device to John Lewis. Question - why on earth would someone make a round trip of 18 miles to ask for a perfectly functioning IPad to be repaired?
Credit to John Lewis they described the position as unacceptable and have replaced the IPad. As for CAD they had the IPad for 3 weeks and I would say the service I received from them is very poor.
|Service & support|