Cocotec Laptop Repairs was set up to take the stress & frustration out of everyday computer issues in the home and at the office, offering PC, Laptop or Apple Mac repairs. We provide quality repair technicians offering a reputable service at a reasonable price.

Cocotec Laptop Repairs is effective by being able to solve computer related problems in as short a time as possible, make business not to drag out jobs or make them unduly complicated.

Highlights, Specialties & Features

  • No Fix, No Fee
  • Free Collection & Return Service
  • Referral Scheme

Serviced Areas

  • Birmingham

Payment Options

  • Cash Only, PayPal, Mobile Banking Transfer

Contact Details

  Website
  City Birmingham
  Postcode B27 7LT
  Address 12 Pendleton Grove
  Phone Number 078 7329 5725

Products & Services

Laptop Repair, Upgrade and Support Services

Cocotec provides a full range of hardware and software repairs for both new and legacy laptops.
When you need screen replacement, power jack repair, virus removal, windows installation or any other laptop repair service — we can help.

Promotions & Discounts

No charge for testing your computer. Simply bring your desktop or laptop. We will let you know what needs fixing at what cost.


If you decided to get your computer fixed why not get it Internally cleaned. Only £10 extra

  • I would recommend this business

excellent service. really went out to find part that wasn't even available in this country. sourced it from Poland.... saved my life as this was my sons alienware laptop that I broke the lid on. top service. highly recommend

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Overall ratingExcellent

  • I would recommend this business

Great service! I went in for a keyboard replacement late in the day and despite being busy, it was repaired the early the next day. My laptop is working at lot faster aswell too!

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Overall ratingExcellent

  • I would recommend this business

Having tripped over my mains cable and damaged the power socket on my laptop I was faced with the possibility of no access to any internet services until the lockdown ended. A phone call confirmed that Cocotec Laptop Repairs were still operating. I received a call when the replacement part had arrived delivered my laptop and collected it that afternoon [social distancing observed throughout. A great service, much appreciated.

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Overall ratingExcellent

  • I would recommend this business

I would highly recommend. prompt and fast service
And very friendly and helpful

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Overall ratingExcellent

  • I would recommend this business

Tom was brilliant ordered my laptop screen part in and 2 days later he collected my laptop and repaired it, within the 2 hours I had my laptop back. Tom also gave me advice on my daughters laptop which was great as I’ll be getting hers fixed by Tom next month. Thank you so much brilliant, helpful and very polite Will be definitely using Tom for my computer troubles.

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Overall ratingExcellent

  • I would recommend this business

I Found Cocotec to be professional and very helpful. I downloaded a security package which was not compatible with my laptop and as such rendered my laptop inaccessible. I contacted Cocotec and Tom explained what he was going to do and assured me he would be able to resurrect it which is exactly what he did and within a day. My laptop is old and the package that was on it no longer existed, Tom updated it and I now have a fully working laptop albeit old it does what I want it too and I still had all my emails and most important all my photos of my family. I would have no hesitation in recommending Cocotec to family and friends.

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Overall ratingExcellent

I had a problem with accessing my files and recovering information and it was solved so quickly. Within a day. And my fan was cleaned as well for free.

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Overall ratingExcellent

  • I would recommend this business

What a fantastic service! From my initial phone call to having my laptop fully repaired.
Thomas (the company owner)even managed to retrieve all my old photos and data off the broken hard drive, which I hadn't backed up anywhere. Also Thomas's courteous and knowledgeable approach to my situation was very refreshing.

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Overall ratingExcellent

Tom at cocotec is a solid reliable and very friendly guy. Great work at a very good price. Took trouble to answer all my questions and did a very good job of installing a SSD drive onto my laptop which was once sluggish but now is turbo charged.

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Overall ratingExcellent

  • I would recommend this business

Tom provides an excellent service, his response to my initial enquiry was very quick and helpful, giving a quote for the repair and an idea of how long it would take. The repair itself was done brilliantly and quickly, I was able to recollect my laptop the same day with the problems with my laptop charging jack fixed. Tom's repairs are excellent value for money, I would definitely recommend Cocotec and would certainly use Tom's services again if another repair was needed.

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Overall ratingExcellent

  • I would recommend this business

Tomasz recovered almost all of my data and software after a scam which locked up my laptop - severely!! Now I am running smoothly again. Thanks Tomasz.

Earlier in the year Tomasz fitted an SSD drive which speeded up my laptop increidbly. A major job which used to take up to 4 hours now runs in under 10 minutes!!

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Customer Testimonials

Absolutely brilliant, Tomasz extracted data from a crashed computer transferred to another computer, did another as well and set up and configured a new computer all within 24 hours.. so there was no inconvenience of being without computer access for days. Thrilled with his work.


Cocotec is reliable and effective. Tom was really nice and professional. In 1 day we did the diagnosed and fixed the system of my laptop. It is an affordable service as I paid what I would have to pay, in a high street shop just to get my laptop sent to the IT department. I highly recommend it


Absolutely brilliant! I recommend Tomas to anybody that wants a fast and easy service. Tomas contacted me within about an hour of me leaving my laptop with him to tell me the problem and the solution. As a non-tech person he explained everything in 'normal' terms with options for upgrades and within 24 hours I have my laptop back, working better than when I purchased it. So quick and so easy, highly recommended!


Absolutely Outstanding and professional service I will recommended to everybody. Tomas took my laptop within half an hour of my call straight from my home. Finally I found someone who will take care my laptop if any problems happened in the future. Thank You very much.


Very good and quick service. I wrote an email with my problem and I had an answer the same day with the information I needed. I have my screen repaired very quickly. Very professional and nice. I would recommended it to everyone and I will go again if I need it.


I was delighted with Cocotec's professionalism and value for money service. Thomas fixed my virus riddled laptop in no time and explained things clearly. I'm no techy so I was impressed!


Excellent service - helpful, reliable, reasonable prices, no hidden charges and saved my laptop.
Kept me up to date with what was happening and fixed in less than 24 hours - many thanks!!


Second time I've been back, with two different laptops. The service on both occasions was quick, being able to pick up the laptops the next day, with Tom updating us along the way and giving us the options of what was best for the repair. He was both friendly, professional and well priced on both occasion. I will be using him again in the future and would defiantly recommend others as well.

Social Activity

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Be aware not to leave any electrical devices plugged in when going on your holiday http://t.co/uvjQNncTFJ
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Happy Easter Everybody :D ...repair services will be resumed in May...more great laptops for sale to come shortly... http://t.co/KUmMTZK7H9
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New stock of second hand Intel Core i3 and i5 laptops for sale, perfect condition and fully working order for more info call 07873295725 Tom
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From Our Website

Before Cocotec was founded I was working as an IT engineer for many different laptop repair companies across England. Since my IT studies I have gained valuable experience and decided to start my own business. By working hard to provide fast, reliable and cost effective repairs Cocotec has grown into a successful business covering greater parts of Birmingham and surrounding areas. Cocotec is effective by being able to solve any laptop or computer related problem in as short a time as possible. Polite and professional at all times, treating all clients with the upmost respect and patience.


So the worst has happend - you lost all your vacation photos, iTunes music collection or maybe important work documents. No matter what was the cause, before you attempt to do any data recovery you should be aware that without proper knowledge and experience you can loose it forever.


If you've dropped, smashed, cracked your laptop or netbook screen or it simply stopped working we can fix or replace it. We also repair backlight problems, inverters, lid switches, broken hinges etc. We're top choice laptop repair specialists in West Midlands, Birmingham - especially screen repairs! We are offering very affordable screen repair and replacement services with fast turnarounds. There are many different types of replacement screens like XGA, WXGA, Widescreen, LED, CCFL, Ultrathin, Netbook, Touchscreen etc.


Everyday we deal with virus infected system. We are spcialised in removing any kind of viruses and infections from your computer without data loss. Learning everyday about new threats to provide faster and more effective service. We do not offer *just* virus removal. Its because we think: "If you are going to do something do it right". Just removing viruses and leaving system unprotected won't solve the problem with software.


Cocotec is fast becoming an alternative to many of the main dealers for cost effective repair services. We provide support for all Apple Mac laptops from the older OS 10.0 system, right through to the latest 10.9 version. Accidental damage happens - cracked screen. But sometimes user is not at fault - graphic chipset, inverter, backlight or screen itself. When power jack or pin inside the jack is loose, missing or pushed in, battery is charging intermittent or not charging at all, macbook won't power up etc.