We are a small local business serving the Exeter and East Devon area, with 20 years experience in working in IT for a large employer and about 10 years of building and repairing computer systems. We aim to ensure that we deliver a first rate service at reasonable prices.
We will advise you of your options when you encounter a computer problem and recommend a course of action to resolve those issues and provide you with an estimate for the repair.
We do make a small call out charge but will deduct this from the cost of any repairs which you then commission us to undertake.
- Exeter and East Devon
|Address||56 Clyst Valley Road|
|Phone Number||01392 920278|
Products & Services
We can help with most computer related problems. We focus mostly on PC based systems rather than Apple Macs.
We do repairs and upgrades to desktop and some laptop computers both hardware and software related.
We can help extend the range of your Wifi and have installed a system to provide wifi coverage to a caravan park.
We can obtain and supply hardware including new computers.
We have installed and manage networks and often can resolve issues on these networks by remote connections.
I've used CVC a few times now, very happy with the service, expertise & cost.
From Our Website
We want our customers to be happy with the services and products that we provide and will do our best to ensure this happens. If you feel that we have not fixed an issue, then please let us know and we will review the options and revisit if necessary. Please refer to our pricing policy as we do make a call out charge, which we may half if a fix is not satisfactory. We have had experience of working with IT systems for more than 20 years and have built bespoke computers to meet the particular requirement of individuals for about 10 years.
We will endeavour to ensure that data stored on the computer is not lost during repairs. By arrangement and where the disk drive is accessible we will take a backup prior to commencing repairs. Where possible repairs will be carried out at your premises but it may be more appropriate to undertake them on our premises where more parts and/or more extensive testing is required. If we re-install your operating system there are a few things you need to be aware of, please check these out. Replacement of disk drivers, memory, power supplies, graphics cards, DVD drives, fans, processors.
While we do not normally carry a wide range of stock items, we do have a good supply chain and can usually obtain hardware by the next working day. We do have a few basic components on hand so you can always contact us to find out how quickly we can get a part to you. We can supply almost anything you need for your computing needs and we will deliver and install if required for a small charge. If you order a computer from us installation and setup is free within our area. If you are having problems connecting to the Internet, via wireless, or wired connections, then we are here to help.
We can assist in many aspect of networking for small office environments. This includes installing network cabling, patch panels, switches and routers as well as building, or supplying servers and uninterrupted power supplies. Installation can include setting up workstations on your network and setting up access restrictions to allow staff to only access the data they are authorised to use. Some Exchange email services can be provided and we can set you up with remote access to your systems if that is a requirement.
You can always buy a computer direct from a major supplier of computers but you may not get exactly what you want. We aim to build computers that meet your specific requirements. We will design a computer for you, choosing appropriate quality components to meet your needs. You will get a personal service and be able to discuss your specific requirements. If you are looking to buy direct it's good to be able to see what you are getting. Some systems are really tinny and not well built. Some after care support by some major suppliers is far from adequate.
Hardware is the physical components which make up a computer, these include such things as the processor, motherboard, memory and storage devices such as hard drives. It is good to protect your hardware from damage which can be caused by power surges, or cuts. Firstly to distinguish a UPS (Uninterrupted Power Supply) from a surge protector. A surge protector will not stop you computer from shutting down in an uncontrolled manner, it just smoothes fluctuations in current. A UPS on the other hand is a more expensive piece of kit which has a battery in it which keeps your computer up and running for a short period of time in the event of a power cut.
We work mostly on Windows based PCs, or laptops running Windows operating systems. We no longer will carry out work on Windows XP or Vista based machines, we will soon be stopping support for Windows 7 based machines in line with Microsoft's support for the product ending. We may be able to upgrade you to Windows 10. We will make a small charge for a call out and assessment of the problem. Repairs are then charged at either an hourly rate, plus the cost of parts and materials, or at a fixed rate for specific tasks.