Clockwork deliver proactive, innovative solutions and support services to the Apple community.
Whilst we have all of the accreditations you'd expect, what makes us different is our real world experience and an unsurpassed 15 year history of providing expert creative solutions delivered on time and in budget.
Details of our support services division
Clockwork are the Apple Authorised Service Provider for Leeds and the surrounding area.
From a walk in warranty Mac repair to corporate support contracts you'll get the same professional award winning service.
Only an official Apple Authorised Service Provider can fix your mac under warranty with access genuine Apple sourced parts.
Every repair we undertake is tracked by Apple to ensure complete customer satisfaction.
Your repair is important to us and we understand how precious your Mac is to you.
Feel free the bob into our Leeds office anytime to grab a cup of coffee and discuss your requirements.
With six technicians based in Leeds we cover the whole of Yorkshire for onsite Apple repairs, service and support.
APPLE WARRANTY REPAIRS
Items under Apple warranty, Applecare Protection Plan or Apple extended warranty programs are repaired at no cost to you and usually ready next working day.
OUTSIDE OF WARRANTY REPAIR
Outside of Apple warranty we stock a huge range of Apple parts for current and vintage Apple products.
We provide a free diagnosis and repair estimate and warranty for all parts used.
A typical Clockwork support contract includes all parts, labour and callout charges, and loan equipment with a guaranteed response time.
Our goal is to function as a seamless extension of your IT department. Our attitude is can do and we will always go above and beyond the contracted level of service. We are an Apple Authorised Service provider which means we can work on your Mac without affecting your warranty.
We cover both your hardware and software including technical support for most graphic applications. We can even cover your network wiring infrastructure if required.
We understand that our customers are charging for their operators time. We keep extensive service loan stock of replacement servers, workstations, portables and displays so in the event of a repair not being possible on your site, we'll still have you back up and running and making money!
Highlights, Specialties & Features
- Apple Authorised Service Provider
- Apple Solution Expert
- Apple warranty repairs
- Mac repairs in and out of warranty
- Support contracts
- Software development
- FInancing Available, Debit Cards, Credit Cards, Cash, Paypal
|Address||5, Armley Court, Armley Rd|
|Phone Number||011 3243 6054|
Very good service, extremely efficient and friendly service. Highly recommended.
Only pointer would be, when I dropped my machine off there was no one at the reception desk. I was stood there for about 3-4 minutes. No less than 4 members of staff looked right at me without saying a word. It made me feel a bit awkward. It only takes ten seconds to say 'Hi there, someone will be with you shortly'.
Other than that, excellent.
Thought my Mac had died forever. The service from beginning to end was superb. Brilliant face to face service, quick, kind, informative and had my MacBook Pro fixed within 24 hours. Will use this company again and again as has been better service than I've ever received from Apple Stores. Fab stuff.
I felt like a true customer, they've got great customer service, I had a speedy repair of my MacBook Pro. No ambiguities at all! I'll recommend them before the Apple Store as long as you're here in Leeds. They didn't answer their FaceTime call though or reply an email I sent to them lol!
Always the first choice for when i need my Mac repairing. Orginally used them as a freind referred them to me and i wouldn't go anywhere else.
Absolutely amazing service from Clockwork. Very busy student and they had my macbook repaired and ready to collect in under 24 hours. Very friendly, attentive and have great customer service, keeping me updated with every step. Can't recommend them enough. Thank you so much!
I work shifts and getting an Apple appointment was a nightmare. When my Mac died I just walked in here without booking and the staff were great. Straight away they knew the issue and it turned out to be a free repair. I came in in the afternoon and by the next day it was repaired and ready for collection. If my Mac is unlucky enough to break again I won't even bother with going to Apple, this is hassle free, quick and you don't have to worry about parking.