ClickNetworks Ltd was formed in 2005 by a team of IT professionals from a variety of backgrounds who came together to provide a complete end to end IT support, services and solutions to the business community. Our company has grown over time purely by customer recommendation. We have a varied customer base stretching from Dumfries in the south to Inverness in the north, with the majority of our customers in Glasgow, Stirling and Edinburgh areas.
Clicknetworks are committed to delivering what we say; quality, cost effectiveness and a partnership approach by listening to our customers and providing 24/7 professional and friendly support.
Before making any recommendations to you, one of our IT specialists will visit your place of business to assess your current set up in line with any additional objectives.
This can range from a small charity requiring assistance in one specialised area to a large business requiring 24/7 network support. Some clients require anything from IT training, hardware to a website when others will have someone in-house to deal with it.
Fundamentally, your individual needs will be understood and you can look forward to a one on one relationship with someone who can meet them.
Professional Associations & Certifications
- Microsoft Gold Certification
- Glasgow, Edinburgh, Ayr, Dumfries, Stirling, Aberdeen, Inverness
- Cash, Cheque
|Address||89 West Regent Street|
|Phone Number||014 1530 9116|
Products & Services
IT Support Services
Simple & Dependable, call us at any time for any IT problem. Whatever IT issue is affecting your business just contact us and we guarantee to respond within our Service Level agreement. The issue will be logged and a Ticket allocated to IT, the problem will then be rectified either by our helpdesk, or by your dedicated engineer fixing it remotely or attending on site.
IT support requests can be logged in three ways: by phone, by e-mail or directly into our Customer Relationship System (CRM) via the Clicknetworks Portal.
All our IT support is unlimited, whether by phone or remotely. We make no differentiation and we will never send you an additional bill, no matter how much support you use.
We have been using Click Networks services for many years and would recommend them to anyone. The staff are extremely helpful, knowledgeable and friendly and the services provided by regular visits and remote access ensure that our server, PCs, website, emails and phone systems remain trouble free.
We have been using Click Networks Ltd for a good few years now and have always found them to be very efficient when resolving any of our issues. In addition to the excellent service we receive from John and Marks team designing our website, and helping with marketing campaigns, they are also very competitive with their IT Support services. This is why we continue to use them and would definitely recommend them to any company small or large to assist with their IT plans.
When we were in the market to review our IT needs for our popular hotel near Anstruther, Click Networks were one of the names at the top of the shortlist for us. We had worked briefly with the guys when they were with a previous company, so we knew we could trust them and they have never let us down.
As a provider of important components to the aeronautical industry, we need to ensure our stock is always accessible online to help expedite deliveries. We were experiencing remote access issues at our HQ in Prestwick and 5 company sites across the globe and our IT company couldn’t really help. Thankfully Click Networks came to the rescue and deployed a Citrix Platform which is great and support has also improved dramatically in terms of response times. We have a fantastic relationship with the team and would have no issue putting them forward as IT Support specialists.
RTL has experience in house letting since 1993 and our clients range from local companies to investment landlords, people moving abroad, second home owners, Banks and National Businesses. We manage numerous properties throughout the West of Scotland from Greenock to Cumnock, from Executive properties to small apartments to country farm houses, catering our service to each landlords requirements and needs.
We have been using Click Networks for about 5 years or so and have always found the staff and owners John & Mark to be extremely helpful and friendly to us. Our own staff do what they do best which is to promote properties to the market and we trust Click Networks to do what they do best and guide us in the right direction in all things IT, while supporting us along the way when we need it.
Click Networks are a great company who can rise to the challenge and don't walk away when things go wrong, unlike other IT companies we know and have sadly experienced.