We provide high quality, cost effective IT Support to home users in Colchester and surrounding areas in Essex. Whether you have a one-off computer support problem, or you require on-going computer maintenance, we can help.

We have over 18 years experience working with & troubleshooting computers but try not to bamboozle our customers with techno-speak & jargon.

We will always try to fix the problem in your home or workplace. However, where this is not possible, we aim to have your machine fixed & back with you within 7 days, although the normal time is much less.

Laptop repairs are carried out for a fixed maximum fee & this includes Laptop Motherboard Repair, Inverter Board Repair, Screen Board Repair, DC Jack Repair, Cable Repair. If the laptop is beyond economical repair we will say so and return it to you free of charge.

No job is too small and we charge as little as £10 if the problem is just a quick fix. Within 10 miles of Colchester we charge NO call out fee - all our prices are clearly displayed. Outside that area we do charge a £20 call out fee, which will be deducted from the final charge once the repair is completed.

If you're experiencing problems with your PC, or it's stopped working, then don't panic! Usually, even the worst looking/sounding problem is perfectly fixable. Just give us a call & we can get you up & running again.

Highlights, Specialties & Features

  • No Call Out Charge
  • Fixed Fee Laptop Repairs

Serviced Areas

  • Essex

Payment Options

  • Debit Cards, MasterCard, PayPal, VISA, Cash, Paypal, Direct Transfer, Cheque, Credit Card

Contact Details

  Website
  City Colchester
  Postcode CO4 9SG
  Address California Close
  Phone Number 012 0697 4675
  Mobile 07984 496619

Products & Services

Computer Repair and Support

We provide computer repair, computer support, computer maintenance, help & advice for home users & IT support for small businesses in Colchester and surrounding areas in Essex.
We can diagnose & repair most common computer issues onsite, even if you're having system crashes, virus issues, software problems, networking issues or hardware problems. If we can't fix the problem onsite, we'll take your PC away, get it fixed & bring it back to you asap (usually next day) , for no extra cost.


Laptop Repair

Laptop Repair can cover a number of things - software problems, viruses, power failure, system crashes and blue screens, running slow, internet and email issues, broken screens, DC jack repair, hardware faults, overheating, RAM and HDD upgrades, keyboard replacement, hinge replacement and more.

With many years of experience, we are confident enough in our laptop repair that we can offer a No Fix No Fee price promise to our customers. If we don't solve your problem, you don't pay.


IT Support

We provide IT Support, affordable Hosted Exchange Mail, Hosted SharePoint, Hosted File Backup and Office 365 cloud services, for small businesses in Colchester and Essex.
We can provide telephone support, remote assistance AND on site support, so we are able to help as quickly and efficiently as possible, with whatever may be troubling you, from a quick fix to something more serious.
With competitive rates for all types of IT support covering PCs, laptops, printers, tablets, NAS drives and small business servers, we will be able to take care of all your IT Support needs. We cover Colchester and surrounding areas including Clacton, Witham, Kelvedon, Manningtree, Brightlingsea, Braintree, Coggeshall, Sudbury and Mersea.
IT is critical to most small businesses, but it is can also be one of the greatest sources of frustration for business owners and employees who just want to get the job done! Slow or crashing computers, email errors, failed backups and network issues are just a few of the problems you may encounter and this is when you need a reliable IT support company.

  • I would recommend this business

Excellent, fast service. Reasonable rates. Would strongly recommend.

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Overall ratingExcellent

  • I would recommend this business

Excellent service from AJPC Solutions. Reece fixed my virtually brand new computer which had a corrupted BIOS. I had been told that the hard drive had crashed but Reece correctly diagnosed the problem, spoke to the manufacturer and obtained a free recovery disk (saving me £50). Excellent communications throughout and a very reasonable charge at the end. Highly recommended.

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Overall ratingExcellent

  • I would recommend this business

I would definitely give Reese Coleman 5 stars. I spilt water on my laptop and it was doing very strange things, and although it would switch on it was unusable. Reese diagnosed the problem and said I needed a new keyboard, ordered the part and did the work very swiftly and his fee was amazingly reasonable. He also collected the laptop and returned it for free As I know nothing about electronics he could easily have pretended the problem was more complicated and charged me a lot more, but he was extremely honest and did the job quickly for a bargain price. I would recommend his company, AJPC Soluctions, without hesitation.

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Overall ratingExcellent

  • I would recommend this business

Great service all round. From collection of computer, to repair (laptop was running very slowly, now as good as new), to personal delivery afterwards. Such a relief to find a company I can trust with my PC repairs in the future. No hesitation in recommending this company.

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Overall ratingExcellent

  • I would recommend this business

Offered free software, turned up on time and did what was promised. Polite and helpful. Desktop was running slow. Speeded it up and cleaned the machine of a load of redundant "garbage". I had no idea there was so much junk in it. I knew I was running uneccesary background programmes. I just couldnt stop them. Machine is much better now.Came back a few months later "overnight" and removed a Google re direction virus that had bypassed Norton and sorted out my backup. Panic over!

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Overall ratingGood

  • I would recommend this business

Was collected, repaired and delivered promptly. Was very helpful and the price was confirmed before being repaired.

Value for money
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Overall ratingExcellent

Customer Testimonials

Called around a few places and liked the fact that they didn't try and make it out the problem was a bigger than it was like a few others did. They said it didn't sound like a big issue and though they couldn't guarantee it, said it shouldn't be more than an hour's work and it wasn't. Going to keep their number on hand and make them my first port of call in the future. No extravagant call out charge either.


I have used AJPC to repair my laptop and my mother's laptop and found the service excellent, so much so that I have recommended AJPC to my friends (something I rarely do in case something goes wrong)! AJPC delivered ahead of the date quoted and were really patient and accommodating when dealing with my 85 year old mother.


Advice from a previous company was to replace hard drive and operating system. Reece quickly traced fault to a defective mouse! Huge cost saving, quick and knowledgeable service, very realistically priced. Thoroughly recommended.


Reece has helped me out a few times with laptop's and other technical things. He is dedicated to his work and will always be willing to help, even at short notice. He certainly knows his stuff. I personally would not trust anyone else and would recommend him every time.


I've used Reece now for about five years. He has always been polite, accomodating and proficient.
He has always gone out of his way to fix my computer asap and has never failed to solve the problem. In fact he has kept this old laptop on the go far past its sell by date.
I have recommended Reece to several people and all concure with my opinion.


AJPC Solutions is a recent discovery and a very welcome one it has been. The first job we sought the company's help with was replacement of a damaged display on a Dell laptop. AJPC's quote was the most reasonable we received and the entire repair process has been an extremely smooth and happy one, I am delighted to report. This company has a highly professional approach to doing business and going the extra mile is all part of the service. I have not granted 5 stars in categories lightly; I would certainly use AJPC Solutions again in my role as Network Manager in an independent Central London school and I would highly recommend them to anyone else with a computer hardware (or software) issue.


Excellent service. We are a small business and have been working with AJPC Solutions for around 4 years now. We have always found AJPC to be very accommodating and the service provided is always excellent - and very reasonably priced. We have had no mishaps. We always discuss the best options and routes to follow - which, of course, means that between us we source exactly what is appropriate for our business. We would certainly recommend AJPC to new customers.


AJPC Solutions fixed my computer when it would not boot up. They took a lot of trouble to find the right solution and I did not lose any data. They were very efficient and pleasant to deal with. They have also sorted out a problem with our WiFi network, installing an extender and added memory to my machine. Excellent value for money, I have no hesitation in recommending them.

Social Activity

And what do the next 20 years have in store?! https://t.co/gYKgkz0woy
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Looks pretty accurate https://t.co/ScsDGv8yvH https://t.co/qNySYwnce8
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:-D https://t.co/OmZCJIL8oc
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Lol! https://t.co/hgvZpXQGg3
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Hahaha! https://t.co/jjLVhUlNkI
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The scariest Halloween costume for IT support people!! Blue Screen Of Death! https://t.co/pUB5N9PC2c
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We believe we have the cheapest laptop screen repair prices in Colchester, Essex! Just 62.11 for parts & fitting... https://t.co/NODCZOfNJL
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Misco is yet another computer reseller to go bust :-(... https://t.co/svhkA94d3y
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From Our Website

We focus solely on providing a low cost computer repair service for the home user & small businesses, so for efficient, cost effective repairs and upgrades on all brands of PC and Laptop, contact us today! We provide computer repair, computer support, laptop repair, laptop screen repairs, help & advice for home computer users & IT support for small businesses in Essex. Professional, quality, cost effective IT Support for small businesses and computer services for home users in Colchester and all over Essex.


In an ever-changing business and technology climate, it's crucial that small business owners are able to get what they need whenever and wherever they need it. Whether it's on a computer, laptop, tablet or smartphone, it's more important than ever for business people to have all their data at their fingertips and this is exactly what cloud computing offers! Hosted Exchange is the fastest growing sector of Cloud Computing. We can supply you enterprise level Hosted Exchange 2013 mailboxes for with 50GB mailboxes, Outlook Web Access, ActiveSync for smartphones, Shared calendars, contacts and tasks, Group and meeting scheduling, Monthly Contracts and end-of-month billing.


There are lots of ways to crack or break your laptop screen, but don't panic if it's happened to yours because we can replace it, without it costing you a small fortune! AJPC Solutions offer a laptop screen replacement service at a price which cannot be matched! Our standard laptop screen repair costs just 71, which includes collection/delivery anywhere in the Colchester area! As every laptop is different, please contact us using the contact form on this page for a free quote. We will then give you our best price for your particular laptop screen replacement.


Our great value PC Health Check is all you need to keep your computer/laptop running smoothly. We'll check the hardware and software is OK and remove any nasty viruses, malware and spyware you might have picked up. Even without any these on your system, over time your computer can become clogged with unwanted software, old files, program remnants, unneeded start-up items, spyware, viruses and even dust! Even new computers can contain "bloatware"; lots of unneeded software and programs which start every time you start your computer and hog resources, slowing you down.


Every time you use your computer or laptop, the emails you send/receive, websites you browse, music & video you download and documents you create, will be stored on your hard drive. The next time you turn on, you naturally expect these stored items to be available to you again. However, should your hard drive fail or be damaged, all of your information will suddenly become inaccessible! This can be due to many reasons but at least is incredibly inconvenient and at worst, very distressing and costly.


Subscribe to the Office 365 Business or Business Premium plans, and each user can use Word, Excel, PowerPoint, Outlook, Publisher and OneNote across five PCs and/or Macs and five tablets/smartphones. Choosing Office 365 also gives you flexibility over which versions you deploy and where. Some users might need email, scheduling and basic document editing capabilities, but not fully-featured desktop applications. You can save money by giving them the cheaper Business Essentials plan whilst saving the Business and Business Premium plans for those who need the desktop applications.


Every year over 52% of computer users lose irreplaceable documents, photos, music and videos, which wouldn't be a problem if they had carried out a regular data backup. We cannot emphasise enough the importance of making regular backups! We've visited so many people who knew that they should have been backing up their computer/laptop, but didn't and then lost everything when a hard drive failed or was damaged. The cost of retrieving data from a failed hard drive can run into hundreds, so if only for the sake of your bank account, please BACKUP YOUR DATA!


If you suspect your computer is infected by a virus, malware, spyware, trojan or worm, then we can help you. We are experts at detecting/removing Viruses, Malware and Spyware and if your computer is infected then our Virus Removal service will find and eradicate them. In recent PC Pro tests, this package allowed the test system to be compromised by 41% of threats! Hardly ideal for preventing reinfection! Not particularly helped by Apple's silence on the subject, is the common belief that 'Macs don't get viruses'.