We're proud of our high quality, personal service and give straightforward, impartial advice & affordable support to suit each customer's own circumstances and needs. We offer on-site and remote services for almost every aspect of Information Technology (internet, security, hardware, web hosting, networks, software, legislation, e-commerce etc) so 'one call can do it all! - PLUS we can provide a FREE remote installation and configuration service for NOD32 anti-virus.
We don't just offer, we provide a professional and personal friendly service, that will always be cost effective, simple to understand and the best solution that fits the requirements of our customer. As a result of Active Comp's proactive approach to our clients and their computers, our technicians can not only remove spyware, viruses, and any other problems that can occur, we can also offer advice to prevent future problems.
Highlights, Specialties & Features
- * 24 Hour Call Out, Emergency Work
- * Qualified Technicians
- * Fast response - 97% same day call-out
- * First time fix - 98% first time on-site fix rate
- * Fixed Prices - No confusing price plans
- * Data Protection Registered - Your data is safe and secure
- * Fast, Reliable and Ready Help - Call Today
Professional Associations & Certifications
- Microsoft Certified Partners
- ESET Silver Partners
- Symantec
- On-Trak Data Recovery Solutions Authorised Partners
- Looksmart Software Offical Resellers
- Data Protection Registered
- F-Secure
- DesLock File Encryption
- 3CX Advanced Certified
Serviced Areas
- Shropshire and Cheshire
Payment Options
- American Express, Cash Only, Credit Terms Available, Debit Cards, Diner's Club, Discover, MasterCard, PayPal, Personal Checks, VISA
Contact Details
| Website | activecomp.co.uk |
|---|---|
| City | Wem |
| Postcode | SY4 5PJ |
| Address | 1-4 The Granary, Trench Hall Farm, Tilley Green |
| Phone Number | 019 3955 0040 |
Products & Services
PC Check
We offer a PC health check service that rectifies common problems that occur over continuous use of your computer. The removal of virus, spyware and malware can lead to a huge operating performance increase. The PC health check is a comprehensive PC health checkup resolving issues that are causing you frustration and identifies possible problems before they occur, allowing you the customer to ensure your equipment doesn't fail you when its needed the most.
PC Repairs
Our PC repairs are conducted by our own engineers who have vast experience of solving PC problems, whether it be desktop computers that won't boot or an overheating laptop - or anything in between, we have you covered.
With over 30 years of industry knowledge we can provide support on a wide range of technologies and operating systems. We have compiled a vast knowledge base providing our staff quick access to years of knowledge in PC repairs.
Virus or Spyware Removal
Malware, such as viruses, worms and trojans can cause serious damage to your data and PC hardware. Ransomware is becoming increasingly common, which will encrypt all of your data and ask for money in order to unlock it. We can rid your PC of these malicious applications and provide effective Anti-Virus software to keep you protected.
- I would recommend this business
The no nonsense approach to providing excellent customer service and technical excellence is second to none.
| Value for money | ||
|---|---|---|
| Service & support | ||
| Quality | ||
| Location | ||
| Overall rating | Excellent |
Customer Testimonials
Thank you guys! Highly recommended for data recovery. I deleted my Micro SD card by accident with 32GB of photos on before i had transferred them. The guys at Active recovered all my lost photos along with ones I deleted 2 years ago!
Excellent service. Resolved issues promptly which Mcafee did not want to deal with. Only took a couple of hours. Would recommend to anyone.
Could not have asked for better support. They where quick, thorough and affordable. Great customer service. Will be sure to use them again in the future.
Fast, very fast! I dropped my repair in around 10am and collected it later the same day with all faults fixed. 1.5 hours were charged, no extra fees for same day service. I would definitely recommend Active Computers UK!
Social Activity
From Our Website
We cover a broad range of devices and services, from your Desktop PC or Smartphone to Office 365 and Cloud Backup - for businesses and homes alike. Our engineers are friendly, knowledgable and are more than happy to answer any of your IT questions. In addition to our on-site service, our workshop at Trench Farm lets us carry out hardware repairs like broken screens and busted hard drives. There's no need to pre-book, our team are always ready to help and most of our repairs are completed by the next working day.
We service all the newest and popular mobile phones, tablets, laptops and desktops of all makes, shapes and sizes. Of course we love fixing broken tech, cracked screens and charging ports. Whether it be desktops and laptops or servers and networks that require attention, we get great satisfaction from helping out folks who have lost their connection to the outside world. We strive to help people by providing extraordinary service and expert repairs using only the highest quality parts available.
Our team work on all makes and models of laptops, including Apple MacBooks, with the expertise to solve your hardware and software problems. With the latest Mesh WiFi systems, we can provide a great WiFi experience at a reasonable price. Your standard broadband WiFi router simply can't cover the whole of larger properties. Mesh WiFi systems use multiple access points, linked wirelessly, to provide wider coverage. Wired access points will always be the most reliable solution, but it is likely your home doesn't have the structured cabling required.
The Community Recycling Consortium (CRC) uses the recycling of electrical equipment as a vehicle for the training and employment of people with physical disabilities or mental health issues. You can support them by bringing any unwanted devices in for recycling. They offer Hard Disk destruction with certificates so you know that any sensitive data is wiped. In their 6 years in service they have recycled over 50,000 items of redundant IT Hardware. Local customers can benefit from our free collection service.
If you are unsure of the identity of the caller, do not authorize any remote connections to your device(s). Remote support allows our support team to connect to your device over the internet. By providing remote support we can observe, understand and crucially solve any software issues without needing to dispatch an engineer or have your device in our workshop. We operate with customer privacy as a core principal of our business. All session codes are one-time use, once the session is completed the only way to re-connect to your device is by you entering another code.