Some of the computer services you can can book through A Star Universal are:

Virus, Trojan and Spyware removal.

This is a thorough service aimed at eliminating security threats from within your operating system. If you have been infected with any such malware, we can remove the threats without re-formatting your drive and thus losing your data. This is followed up by installation of an appropriate free anti-virus/ anti-malware tool to protect the system. This service can be done on-site or on a 'collect, repair and return basis.

System optimization and clean-up

This service is for those old tired installations which used to zip along at lightning speed but are now sluggish and cumbersome in operation. We can clean up the hard disk, optimize the operating system and files and get the most out of your desktop or laptop computer once more.

Hardware and Software upgrades

We can upgrade memory, disk drives, processors, graphics cards etc.. This service is specific to your computer and we can source parts or install parts provided.

Network and broadband setup and troubleshooting

We can setup networks to suit your needs and incorporate wireless and remote access plus remote storage if needed. We can troubleshot the integrity of your network and broadband setup and deal with issues of security.

Website Design

If you are a tradesman or small to medium-sized company, we can design and implement a bespoke website tailored to your company or individual profile and help with simple on-line marketing to get you started on the web.

At A Star Universal computers, we can deal with most computer problems and setup requirements for both domestic and business customers.

Highlights, Specialties & Features

  • Free call-out and collect and repair
  • Out-of-hours appointments
  • Free anti-virus installation after repair

Serviced Areas

  • Kent

Payment Options

  • Credit & Debit cards, Cash, Cheque

Contact Details

  Website
  City Sittingbourne
  Postcode ME9 9PS
  Address Azellwood House, A2 London Road, Teynham
  Phone Number 079 7555 8927

Customer Testimonials

Top class service provided by Bill when my pc would not boot. Collected, fixed and then returned my pc within 3 days. Highly recommended.


Great service. Came to collect my pc on time and it was returned free of viruses within three days. I was given some good advice about my computer usage , especially how to stay safe online. Overall very pleased with the results and would highly recommend.

Social Activity

http://www.djpools-tiling.co.uk/ Another website designed by A Star Universal
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Best alternate to Microsoft Office is still Open Office
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WINDOWS 10... Users of Windows 7 and 8 are being offered free upgrades to Windows 10. This is definitely worth subscribing to BUT. As Microsoft have given users a full year to install the downloaded install file, it would be a good idea to wait and see
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Is Windows 10 any good?? In a word... Yes. Windows 10 is probably the best combination of Windows 8.1 and Windows 7 you could wish for. Like any software roll out there are a few bugs and it's probably best to wait another month or so to take the plunge
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Windows 10 is maturing nicely. A lot of useful features go unused. Here's a nice article which highlights some of the more useful features. http://www.extremetech.com/computing/191541-windows-10-the-best-hidden-features-tips-and-tricks
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https://unchecky.com/ https://unchecky.com/ Try 'Unchecky' tool to avoid those extra unwanted programs which install because you missed tick boxes to uncheck them. Many free programs come bundled with secondary programs or tools with an option to install.
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Microsoft Office Starter is not available on Windows 10. Although, If you've installed it in Windows 7 it sometimes works after upgrade but not always.
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From Our Website

We operate a transparent pricing policy which means that we try to factor in the foreseeable variables. This means that there is usually no ‘Final Price' as the price estimated is usually the price you pay. We always inform the client if unforeseen circumstances means additional work and therefore extra cost. We can also provide an online credit and debit card payment option through Paypal. This means that you can pay for our services by card in the comfort of your own home. Please feel free to contact us with any queries or feedback.


Due to most people's busy schedule, it is much easier if a tech collects and returns equipment. We have found it an ideal way to take the hassle out of computer repair. In situations where the repair has to be (or is preferred to be) carried out in your home or office, we have that covered too. In order to book a repair, either phone, text or use the Quick Quote web-form on the ‘contact' page to tell us about your problem. A rough estimate can usually be given straight away for most computer problems.


If you live in the Swale area, we can collect your Personal Computer whether Laptop or Desktop, and return it when the repair is completed. PC or Laptop repair in Swale covers Sittingbourne, Sheerness, Teynham, Faversham, Upchurch, Newington, Hartlip and surrounding areas. Our quick response ‘collect, repair and return' service covers from Faversham through to Gravesend, including Maidstone. Alternatively, You can drop your Computer or Laptop off at our office on the A2 London Road Teynham which is just outside Sittingbourne and central to the Swale Borough.


In terms of computer problems, Laptops suffer from similar types of problems to desktop computers. Laptops are more prone to problems due to their fragile nature. The most common repairs we carry out are. Diagnosis is carried out when there is a problem without an obvious cause. We therefore would have to investigate hardware and software issues to come to a conclusion. Diagnosis is usually 20 and we produce a report outlining the problem. If you have a diagnosis and decide to let us repair the problem, we then deduct the diagnostic charge from the final bill so that all you'd pay for is the repair.


At AStar-Universal, we can arrange for Design or Re-Design of your Web Pages. We can Design your Web Presence around you and not to formula. We're in Kent on the A2 and so within easy access to businesses in the South East. Because we work with you at every stage, you can be sure that the finished Designs will match your own ambitions. Call or text us on 07975 558 927 or via message on the ‘contact' page.


At A Star Universal we can collect, repair and return your Laptop or Desktop computer with free callout in Kent. Repairs can also be carried out at your home or office at an hourly rate. Our computer repair service includes evening and Sunday pick-ups and returns. Whilst we're not always able to commit to specific time-slots, we can usually fit you in within our repair schedule. Just call, text or e-mail us and we'll get back to you to arrange an appointment for your faulty desktop or laptop computer within Kent.