Eugene Gardner graduated with a Computer Science degree in 1983 and has worked in the field ever since. Initially contracting to large corporations worldwide, Eugene returned to England in 2002 and set up 1ComputerCare to provide help in plain English.
"In the year to 5th April 87% of my work came from repeat business and word of mouth referrals. I try to concentrate on knowing each client's setup so that I can give the most relevant and technically up-to-date advice. I offer 30 minutes remote support a month free to encourage questions that are not really worth paying someone to answer. I encourage prospective clients to look at the names in my testimonials at http://www.1computercare.co.uk/testimonials.htm to see if there is a trusted friend whose opinion can be sought."
Highlights, Specialties & Features
- No fix - no fee - no VAT
- At your home or my workshop - no local callout charge.
Professional Associations & Certifications
- British Computer Society - chartered member.
- Microsoft Certified Professional.
- Loan computers usually available.
- 10 mile radius of Tunbridge Wells for no callout charge
- Cash, Cheque, PayPal, Bank Transfer
|Address||21 Manor Road Rusthall|
|Phone Number||0845 260 1723|
|Fax||0872 115 6003|
Products & Services
Don't replace the whole computer when just one or two hardware parts have failed. We can diagnose the cause of a fault and advise whether proceeding is economically viable. Often we can replace a single item and get the computer back to you for less than a quarter of the cost of a new model.
I can't say enough how thankful I am that I have Eugene looking after my computer for me. His professional and friendly help is outstanding. No job too big or too small - they will all be sorted. Keeping me up-to-date with the changes that come along. My Bitdefender security had run out. The old one had to be deleted and the new one installed. It didn't turn out to be an easy job this time, but Eugene got everything straightened out finally, as I knew he would. It is a relief to me to know he is there to turn to.
Eugene worked hard to eradicate complications found with installation/transfer of security software,searching for solutions, on a newly purchased notebook,patiently,as always,more so as I'm a technophobe!
I cannot recommend 1ComputerCare more highly. Eugene is always there to sort out computing problems for us: we would be lost without his great knowledge and competence. While the media and friends were recently full of horror stories on traumas following upgrading to Windows10, Eugene did this for me seamlessly. My latest aggravation has been with my laptop refusing to send my printer the command to print. On the internet we found that we were not alone: others had experienced the same problem and had been unable to resolve it. No problem for Eugene: my printer is back in action! Eugene has been our computer 'guru' for many years and it is a great comfort to know that he is there should we need help. We count ourselves very fortunate to have met him.
My initial despair at a computer crash has been removed by Eugene's prompt, helpful and reasonably priced assistance. I couldn't have asked for better service.
The service continues to be magnificent as it has been for many years. Nothing is too much and there are no dramas. Thanks again, also for the monitoring of my virus protection in a very cost effective and helpful way.
Eugene at 1computercare responded immediately to my request to investigate a printer problem, to update security and to test that file backup and retrieval was working correctly by remotely accessing my home PC. I much value his considered and practical approach. He also gave me helpful detailed advice on password management through his useful newsletter and blog.
A wonderful service which takes away the stress of computer ownership. We would be lost without Eugene's help and guidance through the minefield of technology. Eugene has provided us with a computer, security, phone line advice, a personal email address, servicing and answers to queries for several years for which we are extremely grateful.
Eugene never fails to amaze us. His professionalism and expertise are without equal and the speed with which he has remotely fixed my PC is just unbelievable. Last evening after business hours, I stupidly clicked on a pop-up on Facebook (Melania Trump sues for divorce! - could YOU resist?) and the computer froze with a loud voice message giving a number to call. I didn't, but left a message for Eugene requesting a call-back. He did this morning at 9am, and the PC, controlled remotely by Eugene, was fixed by 11. A complete star.